Monday, August 10, 2009

Customer Service 1 - The Reply

I received a reply to my email to SPH:

" A***** is aware of this and will be contacting National Steel to swap this around. The wrong frames were delivered (twice) ,
this (SPH must mean bricking in a door frame even though it's wrong) is a standard building practice to keep things moving (But the bricklayers have a heap of work to do elsewhere), He will let you know when things are rectified . "

So SPH can talk the talk, hopefully they can walk the walk!
(These are my comments)