Saturday, August 8, 2009

Customer Service 1

Rayleen and I are about to find out how SPH deals with rectifying mistakes.

While wandering from room to room this morning , oohing and ahhing over what has been done this week, we noticed the frame for the powder room door has the hinges on the left, not on the right as is on the plans. The door is meant to open against a wall.

Will email SPH later tonight, so I have proof that I alerted them to the issue, then phone early Monday morning. The wall this door is in, isn't completed yet, so getting in early means less fix-it work for the bricklayers.

It needs to be fixed as the way it is now would make getting into and leaving the powder room a pain in the b*tt!